General HelpProduct Help

Clearing Your Cache

Clearing the Browser Cache (or Private Data)
Internet browsers temporarily store pages to provide faster service when returning to a website. If the stored page is moved, updated, or deleted by the host, the cached file will not be updated. To ensure you are always receiving the most recent Learning A-Z information, we recommend you clear your temporary cache files (or private data) on a routine basis.

Instructions for clearing your Internet browser's temporary cache file vary depending on the browser. Please locate your browser and operating system from the list below and follow the indicated steps.

Internet Explorer
    Windows 8.0
    Windows 7.0
AOL 9.0
    Windows or Macintosh
Mozilla Firefox
    Windows 3.5/3.6
    Windows 3.0
    Macintosh 3.0 & 3.5/3.6
Safari
    Windows or Macintosh


Internet Explorer

Windows 8.0
1. Select Tools.
2. Click Delete from the Browsing History section.
3. If desired, select Preserve Favorites Website Data to keep the information associated with the  
    websites in your favorites list.
4. Select Temporary Internet Files.
5. Select Cookies.
6. Click Delete.
7. Click Yes.
8. Quit the browser and reopen it.

Windows 7.0
1. Select Tools.
2. Click Delete Browsing History.
3. Click Delete Cookies.
4. Click Yes.
5. Click Delete Files.
6. Click Yes.
7. Select Close.
8. Quit the browser and reopen it.

Microsoft no longer manufactures or supports Internet Explorer for Macintosh.

AOL 9.0

Windows or Macintosh
1. From the AOL toolbar, select Settings.
2. Select Index.
3. Select Internet [Web] Options.
4. Select the Utilities tab.
5. Click Internet Explorer Settings from the Related Settings section. 
6. Select the AOL Brower tab.
7. Click Clear Storage.
8. Click Yes and then OK.
9. Quit the browser and reopen it.

Mozilla Firefox

Windows 3.5/3.6
1. Select the Tools menu.
2. Select Clear Recent History.
3. Select a length of time from the drop down menu to indicate how much history you want to clear.
4. Check the box next to each category of information you want to delete in the Details section.
5. Click Clear Now.
6. Quit the browser and reopen it.

Windows 3.0
1. Select the Tools menu.
2. Select Clear Private Data Now.
3. Check the box next to each category of information you want to delete in the Details section.
4. Click Clear Private Data Now.
5. Close the Private Data window.
6. Quit the browser and reopen it.

Macintosh 3.0 & 3.5/3.6:
1. Select the Firefox menu.
2. Select Preferences.
3. Select Advanced.
4. Select the Network tab.
5. Click Clear Now in the Offline Storage section.
6. Quit the browser and reopen it.

Safari

Windows or Macintosh:
1. Select the Safari menu.
2. Select Reset Safari.
3. Check the box next to each category of information you want to delete.
4. Select Reset.